Returns policy & rights to cancel your contract

Subject to below, you may cancel your contract and return the goods you have ordered at any time up to the end of the fourteen working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty for returning the goods.

To cancel your contract and return the goods you must notify us by email at info@nettletonsjewellers.co.uk or telephone us on +44 (0) 1200 422 127

Your right to cancel your contract with us for the goods you have ordered is subject to the following conditions:

a) You not having worn or damaged the jewellery.

b) You not having removed any security tags from the item.

c) You calling us within 14 days of receiving your goods and receiving a ‘Returns Authorisation number’.